What happens during cool-off?
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During cool-off, you’re free to change your mind about signing up (although of course, we sincerely hope you don’t!). As soon as you sign up, we’ll send you a verification email, so if you haven’t already, please click this email during this time. After you’ve cooled-off, we’ll send your initial invoice which is your first EnergyPass® payment, which will vary depending on whether you have selected Basic or Plus+ (we recommend Plus+) and whether you are paying monthly or annually (we recommend annually, you get 4 months free).
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