About Mojo

Who is Mojo?

Mojo is an independent Australian electricity retailer. We’re the only energy retailer in Australia to offer customers access to 0% mark up energy rates, via a monthly subscription called an EnergyPass®. Wit...

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What is an EnergyPass®?

An EnergyPass® is a flat subscription with Mojo that gives you access to 0% mark up energy rates. With our Plus+ plan, you’ll also get your meter upgraded to a smart meter, allowing you to track and manage your...

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What is a smart meter?

A smart meter is a digital meter located at your home that records the amount of electricity you use in a really smart way. Unlike a traditional electricity meter, a smart meter digitally reads and stores your ...

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What are Mojo’s 0% mark up energy rates?

Mojo’s 0% mark up electricity rates are made of 4 components that are passed onto our customers at our anticipated cost price. These 4 broad cost components are - generation, network, metering and government ch...

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Is Mojo available in my area?

Mojo is operating in all three NSW network areas - Ausgrid, Endeavour and Essential and the Energex network area in south-east Queensland.

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How do I sign up?

To sign up to Mojo all you need to do is visit our website (which you are obviously on already!). Just click Join Now in the top right of this page and enter your postcode. From here, you'll need to pick a leve...

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What is the switching process?

You have a 10 business day cooling-off period from the day you sign up, where you have the right to change your mind about switching electricity providers. To get things started, you’ll need to confirm your...

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What does it cost to join Mojo?

To join Mojo and access our 0% mark up rates, all you need to do is select an EnergyPass® subscription that suits your needs. You’ll be required to pay your initial EnergyPass® subscription fee up-front (it is ...

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Am I locked into a fixed term contract?

No. With Mojo, there are no lock-in contracts and no exit fees.

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Why did I not save money?

At Mojo, we are fully transparent with our prices. There are no sneaky retail mark-ups or unfair discounts. Everyone pays 0% mark up rates for their electricity and a fixed monthly or annual EnergyPass®. As ...

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