Smart Meter

What is a smart meter?

A smart meter is a digital meter located at your home that records the amount of electricity you use in a really smart way. Unlike a traditional electricity meter, a smart meter digitally reads and stores your ...

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How do I get a smart meter?

Customers who sign up to the Mojo Plus+ plan will receive a smart meter upgrade as part of their subscription. Those who select the Mojo Basic plan will not receive a smart meter.

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How long does it take to get a smart meter?

After signing up to Mojo and following the 10 day cooling-off period, we'll aim to get your smart meter installed within 12 weeks of transfer completion. Until this time you’ll continue to be billed off your st...

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Where do I view my smart meter usage?

Once your meter has been installed, you can view your data in your MyMojo account, which you can access by clicking Login in the top right of this page. Here, you can view your energy consumption by daily or ha...

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Do I have to read the smart meter myself?

No you don’t – leave that to us. By upgrading your existing meter with our Smart Meter, this will allow us to remotely read your actual energy usage and not give you inaccurate estimates. Mojo will share this d...

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What happens to my smart meter if I move?

When you move, the smart meter will remain where it is. You will need to give Mojo at least 3 business days’ notice before moving out so we can arrange a final meter read at your existing home. Assuming tha...

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What is an NMI number?

NMI stands for National Meter Identifier. It is a unique number allocated to your electricity meter. The electricity industry uses this number to identify your meter so your power company can bill the correct r...

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