Sign-up

How do I sign up?

Signing up is easy! All you have to do is click Join in the top right of this page and enter your postcode. You’ll then be shown the savings you could make and asked to select your level of EnergyPass® (we reco...

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I've signed up with Mojo, what happens next?

After you’ve made the smart decision to become a Mojo customer, you’ll probably be pretty excited to get started. Whilst it’s all very easy, there are a few steps we need to go through – but you can just sit ba...

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How long does it take for Mojo to connect my home?

It usually takes 3-4 weeks for Mojo to connect your home. Following sign-up, there is a mandatory 10 business day cooling-off period. Also during this period, you’ll need to confirm your email address, pay your...

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How long will it take to get a smart meter?

We aim to install your smart meter within 12 weeks of transfer completion. Following sign-up it will take about 3-4 weeks to connect your home, which includes a mandatory 10 business day cooling-off period. ...

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Where is my verification email?

As soon as you sign up, we’ll send a verification email to the email address you registered with. If you don’t have it, try looking in your junk email folder. If you still can’t find it, get in touch and we’ll ...

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