Cooling-off

What is the cooling off period?

The cooling-off period is a mandatory, energy industry regulation. It allows you to change your mind at any time in the 10 days after signing up. You can cancel through your MyMojo account or by emailing us at ...

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What happens during cool-off?

During cool-off, you’re free to change your mind about signing up (although of course, we sincerely hope you don’t!). As soon as you sign up, we’ll send you a verification email, so if you haven’t already, plea...

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Can I cancel after the cool-off period?

Mojo does not have any lock-in contracts, so you can cancel whenever you want. However, if you cancel after the cooling-off period, your initial invoice payment is non-refundable.

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