EnergyPass®

What is an EnergyPass®?

An EnergyPass® is a flat subscription with Mojo that gives you access to 0% mark up energy rates. With our Plus+ plan, you’ll also get your meter upgraded to a smart meter, allowing you to track and manage your...

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Why am I paying an EnergyPass®?

Your Mojo EnergyPass® gives you access to our 0% mark up energy rates. With other energy retailers, a percentage mark-up is added to the energy costs (generation, network, metering and government fees) whic...

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What are the differences between the levels of EnergyPass®?

Mojo has 2 EnergyPass® options available for you to choose from; Basic or Plus+. You can choose to pay monthly or annually. If you choose to pay annually up-front, you’ll receive 4 months free. Basic is $35 ...

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What’s the difference between paying for my EnergyPass® monthly or annually?

When you pay for your EnergyPass® up-front, you’ll receive 4 months free. EnergyPass® costs are as follows: Monthly Annually Basic $35 $280 Plus+ $45 $360 Any EnergyPass® fees paid, whether mo...

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How do I change my EnergyPass®?

In order to change your level of EnergyPass®, all you need to do is email our customer service team at hello@mojopower.com.au and let them know what change you’d like to make. You can upgrade to Plus+ from Bas...

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Can I downgrade my EnergyPass®?

Your EnergyPass® can't be downgraded from Plus+ to Basic.

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I have prepaid for the year, what happens if I cancel?

You can cancel with Mojo at anytime, there are no lock-in contracts. However if you have paid for your EnergyPass® up-front, that annual fee cannot be refunded.

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